FREQUENTLY ASKED QUESTIONS

If you have any further questions on our printing or design services, you may contact us via phone at 305.974.4568 - ask for a graphics representative - or you can reach us via email at graphics@lexpromotions.com.

HOW LONG DOES MY ORDER TAKE TO DESIGN?

Graphic designs are generally generally completed within a 24-hour time frame, unless otherwise stated.

HOW LONG DOES MY ORDER TAKE TO PRINT?

Flyer orders are generally printed within a 24-hour time period. Printing turnaround is not guaranteed. Special orders, quantities of 1,000, posters, banners, and large-size prints will have a turnaround period of 5 to 7 days.

WHEN AND WHERE CAN I PICK UP MY PRINTS?

You can pick up your order at our office in Miami, Florida during our business hours. We are open on Monday-Friday from 11AM-7PM.

DO YOU OFFER LOCAL DELIVERY?

Local delivery is offered at an extra cost of $30. Local delivery is available as far south at Southwest 88th Street in Miami, up to County Line Road.

CAN YOU SHIP MY ORDER IF I AM IN ANOTHER CITY/COUNTY/STATE?

We will ship your order via USPS at an extra charge to you, depending on the shipping costs. We will take great care of your package, and ship with tracking and insurance to ensure prompt and safe delivery of your product.

DO YOU OFFER INTERNATIONAL SHIPPING?

Unfortunately, we do NOT ship outside of the continental United States at this moment.

CAN I ALTER MY ORDER AFTER IT HAS BEEN SENT TO PRINT?

Once you're order has been processed and sent to print, it cannot be altered or canceled. You are responsible for your product after giving it the final approval.

WHAT ARE THE USUAL SPECIFICATIONS ON YOUR PRINTS?

Our prints are done on 11pt stock with UV coating. Ask us if you would like to special order prints with different stock paper or no UV coating.

DO YOU OFFER DISCOUNTS ON BULK ORDERS?

For inquiries on bulk pricing, or broker pricing, send an email to graphics@lexpromotions.com. Please specify quantities and flyer/print types. Serious inquiries only please.